Frequently Asked Questions

Speak to one of our experts to find out more about our Payment Infrastructure.

How does the ZAR collection process work?

FiveWest collects payments in ZAR from your customers or clients and credits them to your account. These funds can then be settled into your bank account or converted into stablecoins and sent to a whitelisted wallet address.

What payment methods are supported for ZAR collections?

FiveWest accepts EFT (Electronic Funds Transfer) and direct bank deposits for ZAR collections.

How long does the ZAR settlement process take?

Settlement times depend on banking processes, but transactions may be instant or completed within 1-2 business days, depending on the requirements.

Can I settle funds into any bank account?

Yes, settlements can be made to any valid South African bank account, provided it satisfies FiveWest’s KYC criteria.